HUD's Homelessness Resource Exchange Web Policies and Important Links

Please click on any of the section headings below to read the text for that section. Each section can be expanded or collapsed by clicking on its heading.

Privacy Policy

Please also see our Privacy Policy.


HUD's websites – including all online applications and work processes – must comply with Section 508 of the Rehabilitation Act of 1973, making content accessible to people with disabilities. Section 508 requires that anyone with disabilities must be able to access and use information and data on a website, comparable to the way people without disabilities can get that information and data, unless it would cause our agency an undue burden.

If you use assistive technology (such as a screen reader, Braille reader, etc.) and have problems accessing information on our website, please submit a ticket to the HRE Website Feedback/Questions Help Desk and tell us about your problem. Be sure to include the URL (web address) of the material you tried to access and your contact information. We will try to provide the information you are seeking.

Linking Policy

HUD HRE staff evaluates all suggested links using the evaluation criteria that follow. A website must meet some but not all of the criteria to be selected:

  • Does the information on the recommended website support HRE's mission and values? (See About Us for more information.)
  • Is the recommended website an official government-owned or supported website?
  • Does the recommended website provide official government information or services?
  • Does the recommended website complement existing information, products, and services on HRE?
  • Does the recommended website add value to HRE, and not have a sole purpose of promoting specific services or products?
  • Is the recommended website accessible and applicable to a wide audience?
  • Is the recommended website's content relevant, useful and authoritative for citizens, HUD SNAP's and HOPWA grantees, technical assistance providers, and/or government officials?
  • Does the recommended website's information appear to be accurate and current?
  • Does the recommended website comply with all laws, regulations and policies?
  • Is the recommended website's approach to the privacy of personal information consistent with HRE's privacy and security policies?
  • Is the recommended website user-friendly?

Please note that linking to a web site does not constitute an endorsement by the HRE, the sponsors of the site or the products presented on the site.

Linking to the Homelessness Resource Exchange

You are encouraged to link to HRE. You are welcome to copy the following suggested language below for use when linking to HRE. The Homelessness Resource Exchange is your online one-stop shop for information and resources on assisting people who are homeless or at risk of becoming homeless. Program guidance and regulations, technical assistance (TA) and training resources, research and publications, and more are available for use by Federal agencies, State and local government agencies, Continuum of Care organizations, homeless service providers, TA providers, persons experiencing homelessness, and other stakeholders.

File Formats

Many documents on our website are posted in Portable Document Format (PDF). These documents ensure that you will be able to open publications in their original format, regardless of what type of computer, browser or operating system you may use. To view, navigate through, and print PDF documents, you must first download the free Acrobat Reader software. Instructions and a troubleshooting guide are available on the Adobe website. For best results, make sure you install version 3.0 or later of the Acrobat Reader. If you're using screenreaders or require alternate versions of Adobe Acrobat, you may find it useful to visit Adobe's alternate reader download page.

Some of our documents are posted in other proprietary formats (to access these documents you would normally have to buy (or already have) the corresponding software). When we post information or data in other proprietary formats, we do it only when we are reasonably sure that the intended audience can already access files in that format. Alternatively, the following are links to free viewers, which will allow you to view documents in proprietary formats: