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Resources by Audience: Case Manager/Outreach Worker

Case managers work directly with homeless persons or persons at-risk of homelessness, serving a variety of individual client needs. Case managers are likely to seek easy-to-use resources and tools that can assist with everyday responsibilities, such as client intake and assessment, helping clients obtain mainstream benefits and services, and providing housing search assistance. Outreach workers also work closely with persons experiencing homelessness, though outreach workers are typically tasked with bringing persons living on the street into the service system. As a result, outreach workers are likely to seek practical, hands-on resources and tools on topics ranging from effective engagement and assessment techniques to serving persons with mental illness and substance abuse problems. In particular, identifying and serving people who are chronically homeless is often a priority for outreach workers.

Case Manager/Outreach Worker Resources for Topic "Serving Chronically Homeless Persons"

  Resource Title Date Completed Abstract
Non-Governmental Organization icon Critical Time Intervention: Preventing Homelessness in the Transition from Institution to Community Mar 2009 This fact sheet is intended for case managers and other housing services providers who are seeking general information on the Critical Time Intervention (CTI) model of homeles....  More
Other Federal icon Leadership to End Homelessness Audio Conference Series (The) Jan 2006 This audio conference series is intended for service providers seeking information on ending homelessness. The monthly series details strategies that states, local jurisdictio....  More
Non-Governmental Organization icon Solutions Through Alternative Remedies Mar 2004 This 20-page document highlights how different government and nonprofit organizations have approached ending homelessness in unique ways.  More
HUD icon Strategies for Reducing Chronic Street Homelessness Jan 2004 This 348-page report is intended for researchers, advocates, and Continuum of Care administrators (CoC) seeking strategies for reducing chronic homelessness. In includes infor....  More
Other Federal icon Blueprint for Change: Ending Chronic Homelessness for Persons with Serious Mental Illnesses and/or Co-Occurring Substance Use Disorders Jan 2003 This report is intended for service providers seeking strategies to end chronic homelessness among persons with serious mental illnesses and co-occurring substance-abuse disor....  More
HUD icon Supportive Housing Services and Case Management: Case Management Services (Curriculum and Handouts) Jan 2003 This six-hour training curriculum is intended for those training supportive-housing service staff in clinical skills needed to help tenants with special needs. Part of the Sup....  More
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HUD icon Supportive Housing Services and Case Management: Services for People with Special Needs (Curriculum and Handouts) Jan 2003 This six-hour training curriculum is intended for those training supportive-housing staff to understand the spectrum of special needs tenants might have. Part of the Supportiv....  More
Other Federal icon Work as a Priority: A Resource for Employing People Who Have Serious Mental Illnesses and Who Are Homeless Jan 2003 This guidebook is intended for service providers and policymakers seeking information on increasing employment among homeless people with serious mental illnesses. It aims to....  More
Non-Governmental Organization icon Pathways to Housing Dec 2002 "Pathways to Housing," a homeless service provider, was featured in PBS's Newshour on Dec 30 2002. This link provides a transcript of the segment as well as a video stream.  More
Non-Governmental Organization icon Keeping the Door Open to People with Drug Problems - Volumes I, II, and III Jan 2000 This three-part guide is intended for employment program managers and staff seeking tips on serving people with drug problems. Volume I, targeted at managers, discusses system....  More
HUD icon In from the Cold: Safe Havens for Homeless People Oct 1999 This toolkit is intended for those seeking information on creating effective Safe Havens for homeless individuals with serious mental illnesses. It was developed by experts in....  More
Non-Governmental Organization icon Critical Time Intervention This website is intended for case managers and other housing services providers who are seeking information on the Critical Time Intervention (CTI) model of homelessness preve....  More
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