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Resource Detail

Resource Title: Supportive Housing Services and Case Management: Crisis and Conflict (Curriculum and Handouts)

Format: Adobe PDF

Product Developer: HUD icon

Product Type: Training Materials

Date Completed: January 2003

Author/Organization: Center for Urban Community Services


This six-hour training curriculum is intended for those training supportive-housing staff in dealing with crisis and conflict situations. Part of the Supportive Housing Training Series, it includes strategies for crisis prevention, tips for responding to physical conflicts, strategies for dealing with specific common crises, suggestions for programs to prevent crises, and guidelines for developing emergency procedures. It also includes handouts intended for use during the training and exercises with case studies.

Keywords: Supportive Housing Program, SHP, Supportive Housing Training Series, crisis prevention, conflict prevention, crisis response, conflict response, emergency procedures


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