Format: Adobe PDF
Product Type: Training Materials
Date Completed: January 2003
Author/Organization: Center for Urban Community Services
This six-hour training curriculum is intended for those training supportive-housing staff in dealing with crisis and conflict situations. Part of the Supportive Housing Training Series, it includes strategies for crisis prevention, tips for responding to physical conflicts, strategies for dealing with specific common crises, suggestions for programs to prevent crises, and guidelines for developing emergency procedures. It also includes handouts intended for use during the training and exercises with case studies.
Keywords: Supportive Housing Program, SHP, Supportive Housing Training Series, crisis prevention, conflict prevention, crisis response, conflict response, emergency procedures