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HUD HRE Virtual Help Desk

Welcome to the HUD HRE Virtual Help Desk. If you have a question regarding HPRP, e-snaps, or on Other HUD Homeless Programs (limited to ESG, BRAC, HUD VASH, and CoC Disaster Preparedness), please complete the form shown below. Be sure to complete all of the fields under both "Your Details" and "Question Details", and click the "Submit" button. If you need help in completing this form, visit our Help document (PDF).

NOTE: The Help Desk is now accepting CoC Planning questions (related to governance, structure, coalition building, capacity building etc.). However, the Help Desk is not accepting any questions directly related to the CoC application process or other CoC program questions.

If you have a question regarding the 2010 CoC NOFA or about a CoC program prior to the start of the 2010 competition, please submit your question directly to the CPD representative at your local HUD Field Office.

TIP: On the form below you must select the "Program/System" option first before entering information in the remainder of the form. If you select the "Program/System" option after entering text, the form will reset and you may lose what you entered.