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Homelessness Prevention and Rapid Re-Housing Program

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HPRP FAQs and Virtual Help Desk

This page contains Frequently Asked Questions (FAQs) about HPRP, as well as the Virtual Help Desk.

Prior to submitting a question to the Virtual Help Desk, please ensure that you have thoroughly reviewed the HPRP Notice and the questions in the FAQ database. HUD receives a large volume of questions each day, and asking questions that have already been addressed significantly slows down response time.

If you are in need of HPRP assistance, please note that HUD does not provide assistance directly to individuals. Please contact your city, county, or state grantee to find out if HPRP funds are available now, whether you are eligible to receive assistance, and how you can access it. A list of local contacts can be found here.

Frequently Asked Questions

Find answers to commonly asked questions on HPRP policies and requirements:

HUD HRE Virtual Help Desk

Do you have a question about the Homelessness Prevention and Rapid Re-Housing Program (HPRP) that has not been addressed by existing HPRP FAQs? To submit a new question to the Virtual Help Desk, please click on the button below and follow the instructions.

Do you want to track a question that was previously submitted, provide clarification to your question, or ask a follow-up question? Type in your confirmation key and click on the "Go" button. (You should have received the confirmation key in the confirmation e-mail right after you submitted the question). This will enable both you and the HUD HRE Virtual Help Desk personnel to access your original question and answer.